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Jane Bolin – Director of Customer Engagement Center

Jane Bolin is the Director of the Centerstone Customer Engagement Center, a single-point of access for all Centerstone consumers. As a central hub for all client-related communication, the Customer Engagement Center is equipped to receive, respond and refer clients to our services throughout Centerstone’s national footprint. She and her Customer Engagement Center team support Centerstone’s goal to lead health care in providing a superior customer experience known for convenience and hospitality.

As a mental health professional, customer service and communication enthusiast, Bolin has over 15 years of experience in mental health and person-centered services. She joined the Centerstone family in 2008 working for Centerstone Tennessee. She was the Program Coordinator for Crisis Care Services where she oversaw the daily operations of the crisis call center program and call team staff. She is a member of the National Association of Crisis Center Directors, Contact USA, and holds certification with the American Association of Suicideology. She earned her Master’s degree from Richmont Graduate University in Atlanta, GA.

Bolin is married to her college sweetheart and the couple have two active boys. The family loves living in Nashville and spending time outdoors in the many local parks and beautiful Middle Tennessee.