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Megan Klaas – Operations Director

Megan Klaas is Operations Director in Illinois, overseeing the grievance and Office of Inspector General (OIG) processes, statewide credentialing, health and safety functions, and the credentialing and operations support staff. Klaas supports and guides the operation team’s budgeting processes, as well as organizes and monitors the submission of state required reporting.

She previously served as Credentialing System Manager at Centerstone from March 2017. Klaas plans to work toward obtaining the Certified Provider Credentialing Specialist certification.