As Chief Administrative Officer, Susan Rittenhouse works closely with many of the administrative areas that support operations in Kentucky. She oversees all quality and data analytics functions for the organization, as well as health information including project management of the electronic health records. In addition, Rittenhouse supervises all business staff in the operations sites as well as the utilization management department, which is comprised of authorizations, verifications and credentialing processes. She ensures that all these processes are efficient and effective to support the operations of the organization, which includes interfacing with payers to assure contracts and codes are set up correctly.
She joined Centerstone in 1994 as a unit manager for one of the locations, then became compliance officer in 1997 before moving to her current role.
Prior to joining Centerstone, Rittenhouse served as chemical dependency director and provider relations and quality assurance director for United Behavioral Systems in Louisville. She also served as executive director of Women’s Residential Services in Libertyville, Ill., an addiction treatment center for women and their children.
She received her BA in psychology with a minor in business administration from DePauw University and an MS in behavior analysis and therapy from Southern Illinois University. She is also a licensed Alcohol and Drug Abuse Counselor in Kentucky.