Centerstone Joins National Observance to Educate Public about Importance of Case Management

National Case Management Week held October 9-15

Nashville, Tenn. — Centerstone, Middle Tennessee’s leading provider of behavioral health services, joins the Case Management Society of America (CMSA) in observing the fourth annual National Case Management Week October 9-15, 2005 to educate the public about the importance of case management and the significant role case managers have in the delivery of quality behavioral healthcare.

Centerstone is one of few behavioral healthcare organizations in Middle Tennessee that offers comprehensive case management services for children, youth and adults with serious mental illnesses. By providing full coordination of treatment and services, case management is a vitally important strategy that ensures continuity of care for consumers throughout the mental health and health care system.

The critical role in this process is the Case Manager, who supports consumers and their families in obtaining all treatment and support services needed to achieve recovery goals and stay well. CMSA describes Case Managers as “puzzle-piece people,” based on their role in helping fit together all the intricate “puzzle pieces” of each consumer’s individualized plan of care. Case managers work in the home and community setting to help individuals gain access to needed services, such as housing, jobs, residential and day support services, social service benefits, social and educational resources, and psychiatric and medical services.

“We think it’s important for everyone in the community to understand the important role that case managers play in helping individuals achieve full recovery, said David Guth,” CEO of Centerstone. “Our consumers and their families count on case managers to help them navigate the care system and the broader community network of services. These remarkable individuals must possess a willingness to take on new and unpredictable circumstances, have superb counseling skills, and must be continuously studying the access and ongoing requirements of the systems their consumers require. Case managers play a crucial role in ensuring the recovery and wellbeing of the people in our care.”

Centerstone offers case management services 24 hours a day, seven days a week, 365 days a year. The objective is to help consumers avoid hospitalization and improve their level of functioning. Case managers endeavor to not only help families stay intact, but to empower families to be able to address and handle the many difficulties they may face and improve their daily quality of life and functioning.

From July 1, 2004 through June 30, 2005, Centerstone provided comprehensive case management services to 6400 consumers and their families through three of its program areas: Children and Youth Services, School Based Services and Adult Services.

Case Management Week is held in efforts to unify case and care management professionals, to educate the public about case management and to increase awareness and recognition of the significant contributions case and care managers make to quality healthcare for patients, healthcare providers, and payers.