Board of Directors
Centerstone America Leadership
David Guth is Chief Executive Officer and co-founder of Centerstone, one of the nation’s largest behavioral healthcare providers. The non-profit organization, headquartered in Nashville, Tennessee, serves nearly 180,000 individuals in communities in Florida, Illinois, Indiana, Kentucky and Tennessee, and nationwide through its national provider network.
Guth has served in the capacity of chief executive for Centerstone since 1991. With over 40 years of behavioral healthcare experience, 33 in executive leadership, his experience and expertise comprise a vast number of areas, both business and clinical. He has presented extensively before national and international audiences on the adoption of information technology in the healthcare industry, the integration of behavioral and primary healthcare, and the importance of improving the field of behavioral health through research-driven protocols. His insights on these topics and others have been featured in numerous professional journals. Under his leadership, the organization has grown from $6M in revenues and 300 staff serving 2,000 individuals to revenues of $327M and 5,200 staff serving nearly 180,000 people each year through 1,250 partnership locations and 211 facilities. In addition, Centerstone contracts with over 700 specialty credentialed clinicians nationwide.
The National Council for Behavioral Health publishes Guth’s first book on mergers entitled, “Strategic Unions: A Marriage Guide to Healthy Not-for-Profit Mergers. He has provided merger presentations through both the National Council and state trade associations and has consulted extensively with not-for-profits exploring mergers and with both for-profits and not-for profits in the areas of managing growth and business development. He is currently working on his second book on non-profit mergers.
Under Guth’s guidance, in 2013 Centerstone announced a joint venture with Unity Physician Partners to improve patient care and enhance the quality of healthcare across the U.S., by creating an environment in which primary care and mental health providers operate within a collaborative and co-located clinical model. Unity Medical Clinics are embedded within select Centerstone facilities today offering coordinated, whole-health care.
He is the recipient of numerous recognitions including the National Council 2010 Visionary Leadership award, and is recognized as one of Health Care’s Power Leaders in the March 2013 Nashville Business Journal. As well, he recently received the 2016 Douglas Henry Award for Service to Children and Families at Risk from the University of Tennessee’s College of Social Work.
Guth received his BA in Mathematics from Vanderbilt University and his MSSW in Social Work Administration and Planning from the University of Tennessee.
Melissa Larkin-Skinner is the Chief Executive Officer at Centerstone Florida. She is responsible for clinical and fiscal oversight of clinical operations. As a Licensed Mental Health Counselor, she has nearly 25 years of experience in mental health and addictions treatment programs including hospital, outpatient, crisis, community based, forensic and child welfare services. Larkin-Skinner has designed and operated innovative programs to meet community needs such as the Community Action Teams adopted as a statewide model. In August 2016, she received the Florida Alcohol and Drug Abuse Association Administrator of the Year for her work in combating the opioid epidemic in our community.
John Markley serves as Chief Executive Officer of Centerstone Illinois, the state’s largest behavioral healthcare provider serving residents in eastern and southern Illinois through more than 30 locations, providing treatment, support and educational programs and services to individuals who have mental health and addiction disorders and specialized services for adults with intellectual and developmental disabilities. Centerstone employs over 525 staff in Illinois and serves more than 17,000 individuals annually.
Under Markley’s leadership, Illinois’ operations have expanded from serving residents in southern Illinois to include eastern Illinois following a 2015 merger with Wellspring Resources in Alton, Illinois (now Centerstone).
Markley has served on several national and statewide boards and is currently a member of several state and national associations.
He began his behavioral health career in 1985 as a staff accountant, was promoted to Director of Financial Services, and became CEO in 2005. He received his BS in Criminal Justice and in Accounting from Murray State University in Kentucky and MBA from Century University in New Mexico. As CEO, Markley is responsible for the leadership and operational oversight of Centerstone’s Illinois clinical divisions, specialized services, as well as strategic business development and fiscal accountability.
Suzanne Koesel serves as Chief Executive Officer of Centerstone Indiana which has a network of more than 60 facilities in 17 Indiana counties throughout south and central Indiana and nearly 900 employees serving nearly 30,000 Hoosiers annually, and an annual revenue of over $52 million. She is responsible for the leadership and operational oversight of Centerstone's clinical divisions and specialized services, as well as strategic business development and fiscal accountability.
Under her leadership, Centerstone has continued to expand operations in Indiana, and has developed numerous state- and nationally-recognized services, including substance abuse treatment, peer support services, employment services and specialized re-entry services for adults.
Koesel is a licensed clinical social worker and received a bachelor’s degree in social work from Indiana University in Bloomington, Ind., and a master’s degree in social work from Washington University in St. Louis, Mo. She is currently a member of the Mental Health America of Indiana Board of Directors. She is an active member of her community, serving on a variety of nonprofit boards and local human services committees. She has been with Centerstone since 1996.
Dr. Zipple is President and CEO of Centerstone Kentucky (formerly Seven Counties Services), based in Louisville. The 1450 dedicated Kentucky staff serve over 34,000 clients each year and partner with many collaborating organizations. Centerstone Kentucky is the state leader in the delivery of welcoming, evidence based services for mental illness, addictions, and developmental and intellectual disabilities. Zipple is also a Professor at Eastern Kentucky University and co-teaches courses in Psychiatric Rehabilitation ever offered at a Kentucky university.
He has almost 40 years of experience as a clinical manager, public administrator, consultant, teacher, researcher, and executive in the field of behavioral health. Prior to joining Centerstone in 2011, Zipple served as CEO of Thresholds in Chicago, COO of Vinfen in Boston, and Professor and Senior Research Associate at Boston University and its Center for Psychiatric Rehabilitation. He is a licensed psychologist, a Psychiatric Rehabilitation Association Dincin Fellow, and a Certified Psychiatric Rehabilitation Practitioner. Zipple has published more than 65 articles, monographs, and book chapters and has trained and consulted with organizations across the US and in Asia. He is the recipient of the John Beard and Irvin Rutman Awards of the Psychiatric Rehabilitation Association and the Hall-Render Leadership in Healthcare Award.
Dr. Robert (Bob) Vero has worked in behavioral healthcare for nearly four decades. As Chief Executive Officer of Tennessee’s largest community-based behavioral healthcare provider, he is responsible for the leadership, fiscal accountability and operational oversight of all clinical divisions, specialized services, strategic business development. With an annual operating budget $70 million and a staff of 1000 employees, Centerstone Tennessee serves nearly 60,000 individuals and families each year.
Vero received his BA in Psychology and MS in Counseling from Creighton University in Omaha, Neb.. He earned his Doctorate in Human Development Counseling from George Peabody College of Vanderbilt University in Nashville, Tenn.
He is a Licensed Marital and Family Therapist, a Licensed Professional Counselor and a Licensed Psychological Examiner. His clinical experience includes both private and community-based practice with special focus on substance abuse prevention, marriage and family therapy, and critical incident stress management services. He also has served as a psychological consultant to several law enforcement agencies and volunteered his personal service during 9/11 and in recent national disasters.
Vero has held adjunct faculty positions in both Omaha and Nashville and served as a volunteer Board member for several middle Tennessee not-for-profits including Cumberland University, where he is currently a member of the Board of Trustees, and the Tennessee Association of Mental Health Organizations (TAMHO) for which he is President-elect.
As Chief Operating Officer, Barry Hale works with the Executive Council (comprised of Centerstone’s CEOs) to ensure that enterprise operations decisions represent the best interests of the entire enterprise while supporting the unique strengths and challenges possessed by our service companies. He also ensures that Centerstone creates an effective enterprise budget each year and works to safeguard the organization’s place as an industry leader in engagement, efficacy, access and customer service.
Hale joined Centerstone in 2008 as Vice President for Business Development, at which time he oversaw Centerstone’s merger with Indiana-based Center for Behavioral Health (CBH) and Quinco Behavioral Health Systems.
Prior to joining Centerstone, Hale served as Chief Executive Officer of Quinco Mental Health Centers, headquartered in Bolivar, Tenn. During his career, he also served as the Chief Executive Officer of Health Service Initiatives, Inc., a health and human service consulting company based in Jackson, Tenn. He has served on the boards of Tennessee Association of Mental Health Organizations, Behavioral Health Initiatives, Caldwell Homes, and the Western Mental Health Institute Board of Trustees. Hale has also been a regular contributing member of the Region VI Mental Health Planning Council and St. Mary’s Catholic Church Finance Council. He has been a member of the Academy of Certified Social Workers since 1981.
He received his BS in Sociology from the University of Memphis and his MSSW from the University of Tennessee’s School of Social Work.
As Chief Operating Officer, Norton provides day-to-day leadership and management to Centerstone’s regional CEOs to ensure Centerstone grows and maintains operational excellence. He is responsible for spearheading the development of Centerstone, including the communication and implementation of effective growth strategies and measuring the effectiveness of all internal and external processes.
Norton joined Centerstone in 2018, and brings 25 years of experience in behavioral health care, having begun his career as a therapist. Prior to joining Centerstone, he served as chief executive officer for Lahey Health Behavioral Services, a $105 million behavioral health subsidiary of $2 billion dollar not-for-profit health system. Prior to that, he worked as chief executive officer of Northeast Behavioral Health, Inc. and led the integration of their organization, a $20 million substance abuse treatment agency, into Lahey. This integration involved restructuring with a focus on quality of care and financial viability. Norton has also held executive leadership positions at CAB Health and Recovery Services, Inc.
He received a Bachelor of Arts in psychology from SUNY at Fredonia, a Master of Science in counseling psychology from Salem State University in Salem, Mass., and a Master of Business Administration from Suffolk University in Boston, Mass. He has served as a board member for the National Council for Behavioral Health, the Association for Behavioral Health and the Robert Wood Johnson Foundation.
Steve Holman is the chief financial officer of Centerstone, the nation’s largest community based behavioral healthcare provider. In this role he directs fiscal operations for all of Centerstone’s companies (including Tennessee, Indiana, Illinois, Florida and Kentucky), assesses the organization’s performance, oversees financial reporting and analysis, and develops annual budgets and long-term financial strategies.
Holman brings more than 30 years of financial and management experience in a wide range of healthcare settings. Prior to joining Centerstone in 2013, he served as a founder and CFO for Precedent Health, Inc., a healthcare company based in Nashville, Tenn., that worked with providers and payers to manage accountable care organizations and bundled payment programs. His experience includes mergers and acquisitions, equity and debt financings and providing quality reporting programs.
Previously, Holman worked at Heritage Health Systems/Universal American Corp. (UAM) where he was CFO for the multi-state Medicare Advantage HMO division. He was an initial member of the Heritage management team which founded physician IPAs and HMOs that were focused on aligning the incentives of providers in gain-sharing models. While CFO of the HMO division of UAM, revenues grew from $120 million to $750 million. Holman also has held executive management positions in finance at Lakeside Community Health, FHP International Corporation and Deloitte & Touche where he was a partner in charge of the Los Angeles office health care audit practice.
He has a Bachelor of Science degree in Business Administration from the University of Southern California, Marshall School of Business.
As Chief Operating Officer for the Foundation, Ramona Rhodes provides strategic and operational planning and day-to-day guidance, ensuring the required infrastructures and supports are in place for achievement of annual philanthropic goals by the Foundation team. In her role for marketing, her work is focused in brand development, reputation management and referral marketing.
During Rhodes' 27-year tenure, the Centerstone organization has grown from a small, Nashville-based agency to a national multi-state, multi-tiered organizational enterprise serving over 150,000 individuals annually.
Under her leadership, the marketing team has received numerous recognitions.The 2002 Centerstone branding campaign was named a finalist by the Nashville Business Journal for the Center for Nonprofit Management’s Salute to Excellence Awards. Multiple advertising campaigns and publications have also received marketing and communication awards over the years, including several Telly and Addy® awards for creative excellence. Rhodes was also named a Health Care Hero in 2011 by the Nashville Business Journal.
She holds a bachelor’s degree from Lipscomb University in Nashville, Tenn., and is a member of the American Marketing Association. She has been with Centerstone since 1989.
Debbie Cagle Wells is well-known and respected in the healthcare marketing, behavioral health and managed care industries, with more than 20 years of experience in the field. She has worked at Centerstone in a variety of roles for more than ten years, including executive leadership for Advantage Behavioral Health, a behavioral health managed care company; Centerstone Military Services, which provides programs and services to veterans and their families; and Centerstone Health Partners, which recently established integrated care clinics for clients with physical and behavioral healthcare needs. Today, she leads marketing and business development for Centerstone, creating and driving business strategy for revenue growth and market share. This includes strategy and oversight of payer relations and contracting, referral marketing, grant writing, branding and communication.
Prior to joining Centerstone, Cagle Wells served as chief operating officer of ValueOptions of Tennessee; vice president of AdvoCare of Tennessee, a subsidiary of Magellan Health Services, and she has directed behavioral health managed care services contracting for HCA, Inc. and Vanderbilt University Medical Center. Cagle Wells graduated from Texas Woman's University with a BS, dually certified in Special Education, Mental Retardation/ Learning Disabilities and Elementary Education.
As Chief Administrative Officer, Wayne Easterwood leads administrative and support teams for Centerstone, the nation’s largest community-based behavioral healthcare organization. His teams include technology, technical infrastructure, business intelligence, data analytics, human resources, and project management. The work involves planning, implementation and support of innovations as well as ongoing operations across the five-state organization. While often leveraging technology for improvement, the focus is always on improving the delivery of care.
Easterwood was the architect of Centerstone’s first electronic health record in 2001 which was among the very first in the nation for behavioral health.
He holds a Bachelor in Business Administration from Belmont University. Easterwood is the father of three sons, all of whom are way too actively involved in social media for his liking.
Dan Smith is Chief Human Resources Officer for Centerstone. In this role he has responsibility for all aspects of Human Resources with emphasis on developing and maintaining a positive employee culture that promotes employee engagement and world class client care. Smith oversees important aspects of the organization’s operations such as employee recruitment, benefits administration, developing and implementing human resources policies and ensuring that Centerstone complies with regulations such as Equal Employment Opportunity (EEO) and the Americans with Disabilities Act (ADA).
Smith’s career in Human Resources spans nearly 20 years with organizations such as Getty Oil, Mobil Oil and Humana. Prior to Cenerstone, Smith served as Vice President for Human Resources at Seven Counties Services, a not-for-profit community behavioral health organization based in Louisville. When Seven Counties Services affiliated with Centerstone in 2016, he was appointed Chief Human Resources Officer for Centerstone.
Smith is a graduate of the School of Industrial and Labor Relations at Cornell University. He has earned the professional designation of Senior Professional – Human Resources and is a member of the Society of Human Resources Management. He has served on the Board of Stop Child Abuse and Neglect and held local and regional leadership positions with Boy Scouts of America and several youth athletic and development organizations.
Prasad Kodali is the Chief Information Officer at Centerstone. In this role, he sets the strategic direction of the technology department including the management of approximately 80 staff members and budgets over $20 million in total. He is responsible for assuring projects are delivered on time and within budget while aligning deliverables with core business needs as well as Centerstone enterprise’s technology infrastructure.
In addition to having served as vice president of IT, Kodali has led projects as a developer, solution architect, project manager, and director of enterprise applications at Centerstone and at previous companies. He has managed teams that span multiple states in addition to staff in India and China.
Richard Shelton is the Chief Executive Officer and Chief Medical Officer for Centerstone Research Institute. He attended medical school at the University of Louisville in Kentucky. He became a resident and Chief Resident at the Massachusetts Mental Health Center (now the Longwood Program), a teaching hospital of the Harvard Medical School. After residency, he was a research fellow at the National Institutes of Mental Health Intramural Program in Washington, D.C. before entering the faculty of Vanderbilt University in 1985. There he became the James G. Blakemore Research Professor and Vice Chair for Clinical Research in the Department of Psychiatry. He also became a professor in the Departments of Psychology and Pharmacology.
Shelton joined the Department of Psychiatry and Behavioral Neurobiology at the University of Alabama at Birmingham in February 2012 as the Charles Byron Ireland Professor, Vice Chair for Research, and head of the Mood Disorders Research Program. He has served on NIH study sections and was the chair of the Adult Psychopathology and Disorders of Aging review group. He has also actively served as a teacher and mentor; he has won the Excellence in Teaching Award from the residents of the Vanderbilt Department of Psychiatry four times and the residents of UAB Department of Psychiatry twice. He was recognized by the National Alliance for the Mentally Ill for his service to persons with serious and persistent mental illnesses with the Exemplary Psychiatrist Award in 1994 and 2012. He also received the Dorothea Dix Professional Service Award from the Tennessee Association of Mental Health Centers in 2007 in recognition of his impact on the practice of Psychiatry in the State of Tennessee. Dr. Shelton’s research focuses on the development of new treatments for depression and bipolar disorder (experimental therapeutics), including the identification of new targets for treatment, prevention of serious mental illnesses, testing novel therapies, and identifying biomarkers of both disease and treatment response.
As Administrative Chief of Staff, Gwen Watts provides executive support to CEO David Guth, facilitates all board meetings and serves as the liaison for the organization’s boards of directors including maintenance to the board website.
Watts works closely with the executive team to ensure that projects are completed in a timely manner and that all details are carried through. All of Centerstone’s CEOs work closely with Watts to coordinate all enterprise-wide projects. She also works with Centerstone’s lawyers and transition teams. Watts orchestrates all of Centerstone’s board meetings and aids the All Boards Executive Committee in planning the board conferences and board leadership summits.
Working closely with CFO Steve Holman and COO Barry Hale, she organizes audit teams, affiliations, and due diligence projects.
Watts often serves as the organization’s de facto historian, having served in various key positions at Centerstone for more than 25 years. She graduated from Lipscomb University with a degree in Social Work.
Michael Butler serves as Treasurer and Corporate Controller for Centerstone. He maintains Centerstone’s principal banking relationships, negotiates and monitors debt financing and cash balances, develops treasury policies, and ensures the company is in compliance with bank reporting and covenant requirements. In his role as Corporate Controller, Butler submits monthly consolidated financial statements and metrics to the CFO and Board of Directors, assists in the integration of newly affiliated organizations, and provides support to the CFO and regional finance officers as needed.
He graduated from St. Bernard College in 1979 with a Bachelor of Science in Accounting and Business Administration. He is a Certified Public Accountant (inactive).
Sherry Harrison is the Chief Compliance Officer for the Centerstone enterprise and has worked in healthcare compliance for nearly a decade. She is certified in Healthcare Compliance, (CHC), Healthcare Privacy Compliance (CHPC) and Healthcare Research Compliance (CHRC) through the HealthCare Compliance Association.
Harrison reports to the Chief Financial Officer of Centerstone of America and is accountable to the Centerstone of America Board of Directors. She administers and oversees the Centerstone Compliance Program which includes Privacy and Security. The Compliance/Privacy Officers in the various states, as well as the regulatory Security Officer, report to her.
Under Harrison’s direction the Compliance staff work to detect and prevent improper conduct and to promote adherence to the organization’s legal and ethical obligations. Minimizing Centerstone’s financial and reputational risk is the primary focus of the Compliance Program. Centerstone’s Compliance Program includes the seven elements of an effective compliance program as specified by the Office of Inspector General.
Prior to joining Centerstone, she had an extensive career in Tennessee State Government. Her career spanned more than 30 years and included leadership positions in the Tennessee Department of Human Services, the TennCare Bureau, and the Tennessee Department of Mental Health and Substance Abuse Services.
Harrison graduated from the University of Tennessee in Knoxville with a BS in Liberal Arts and a MS in Social Work.
Jennifer Armstrong serves as Vice President of Customer Engagement Operations for Centerstone, providing oversight for Customer Engagement Initiatives, including development and implementation of the Customer Engagement Center, a single point of access for all Centerstone consumers and new inquiries. Additionally, she is responsible for providing leadership and day-to-day management of a multi-site engagement operation for Centerstone, including but not limited to customer satisfaction, enhancing the customer experience, and improving the customer journey throughout the engagement process.
Armstrong received a Bachelor of Science in Social Work from the University of Tennessee at Martin, and a Masters of Science in Clinical Social Work from the University of Tennessee at Memphis. She is a Licensed Professional Counselor with Mental Health Service Provider Designation.
With over 20 years' experience in behavioral healthcare, Armstrong has experience in therapeutic foster care, school-based, residential, outpatient and crisis services.
She joined the Centerstone Tennessee team in 2008 as Triage Coordinator, responsible for expanding Centerstone’s Crisis Call Center programs and establishing best practices as this program expanded nationally, including being a provider for the National Football League Lifeline. She was promoted to Director, Crisis Care Services in 2013, with continued oversight of Tennessee’s Crisis Call Center and Tennessee’s new federal suicide prevention grant programs. She transitioned into her current role in August 2017.
Armstrong currently serves on the Standards, Training and Practice Committee for the National Suicide Prevention Lifeline, is a Board Member for the National Association of Crisis Organization Directors, and was named a 2016 "Healthcare Hero" by the Nashville Business Journal.
Roy Axelson is Centerstone's Vice President for Revenue Cycle. He previously was Vice President for Revenue Cycle for one of the nation’s largest physician specialty provider organizations. Prior to that, he spent more than ten years at St. Vincent Health in Indianapolis and at the corporate parent Ascension Health where his final role was national leader for physician revenue cycle operations. In addition to this, he spent 15 years with IDX Systems Corp (later absorbed by GE) as an implementation specialist for their revenue cycle products.
As Vice President of Systems Development, Brad Bills focuses on software development for the various EHRs and business systems used throughout Centerstone. His teams include business analysis, software development, and configuration management. Bills joined Centerstone in 2011 as the Manager of Application Development to lead CenterNet development and assist with the implementation of myAvatar, Centerstone's enterprise EHR platform replacing legacy systems across existing business units and incoming affiliates. After being promoted to VP, he took over responsibility for the design of all software including business systems. As Centerstone grows, he is responsible for ensuring that the software developed and implemented is meeting enterprise objectives and providing the value needed.
Bills has been working in IT since 2000 with the majority of that time in the behavioral healthcare space. Prior to joining Centerstone he spent 8 years at Qualifacts where he developed EHR software, implemented multiple EHRs, and architected the enterprise version of their current EHR.
Bills earned his Bachelor of Science in Computer Science from the University of Memphis.
As Vice President of Enterprise Services, Melissa Collette focuses on user engagement of technology for clinicians, physicians and staff across Centerstone's business units. Her teams include technology procurement, help desk support, EHR support and she leads the Information Technology Services "ITS" Directors for all Centerstone companies (including Florida, Illinois, Indiana, Kentucky and Tennessee). Collette joined Centerstone in 2012 as the EHR Project Director leading the implementation of myAvatar, Centerstone's enterprise EHR platform replacing legacy systems across existing business units and incoming affiliates.
With 20 years' experience in IT, Collette previously worked for Bass Berry and Sims law firm in IT roles including Manager of Business Intelligence and Manager of Research and Analytics. She also worked in enterprise software sales as a pre-sales Software Consultant for BMC Software in Houston.
Collette earned her MBA from Tennessee Tech and her Bachelor of Arts in Business and Computer Information Systems from the University of Houston.
Larry Croney joined Centerstone in 2015. He is responsible for analytics, reporting and data warehousing across Centerstone and its affiliates and partners. As analytical needs are always evolving, he is focused on ensuring Centerstone has the right analysts, platforms and tools in place to make the best use of its significant data assets -- both to optimize the operations of today and to plan intelligently for tomorrow.
Croney has been working with data and analytics since 2000, with the majority of that time spent in the healthcare provider space. Prior to joining Centerstone, he spent ten years at Hospital Corporation of America (HCA), building and managing data warehouses, reporting and business intelligence tools across its hospital, physician practice and revenue cycle operations. At HCA, he learned the value of a stable data and systems foundation while operating at scale in healthcare.
Croney has an MBA from Tennessee Tech and earned his Bachelor of Science degree in Management Information Systems at Auburn University. He loves spending time with his family, and enjoys playing the drums, listening to music and running.
Jan Goodson, Vice President of Business & Service Development, oversees government grant writing and the Grants Office for the Centerstone enterprise. This includes engaging diverse funders in the organization’s work to ensure that people and families facing behavioral health issues find the best possible care and hope for recovery. This also involves coordination of federal grant funding across Centerstone to optimize and maximize the impact of related efforts.
Over the past thirteen years, such funding has expanded and improved care for thousands of individuals and families while supporting significant advancements in behavioral health prevention, treatment and research. Technology-enabled care, integrated primary and behavioral health care, addictions treatment, trauma-informed care and school-based therapy/case management are a few examples of the services that have been established, enhanced and/or expanded through grants.
Goodson received her Bachelor of Science degree in psychology, sociology, and criminal justice from Middle Tennessee State University and her Master of Business Administration from Washington State University. She led the Grant Writing team to earn the Centerstone Board of Director’s Outstanding Service Award in 2004, 2010, and 2012, and she has been recognized with awards from local business and medical publications. Goodson co-authored the Community Mental Health Centers chapter of Mental Health Services, APublic Health Perspective, 3rd edition, a book which David Shern, PhD, President and CEO for Mental Health America, called an “exceptional book [that] should be required reading for anyone designing or implementing health reform changes within public health or mental health systems.”
Dawn Kingsley is Vice President of Payer Contracting & Strategy for Centerstone. She directs all payer contracting and strategy for all Centerstone’s state business units (Illinois, Indiana, Tennessee, Florida and Kentucky). She focuses on bringing payers and providers together in partnership through various contracting efforts and reimbursement methodologies including a companywide focus on Value Based Care models using data and outcomes from Centerstone’s Center for Clinical Excellence including evidence based clinical health home and integrated care initiatives.
She has more than 25 years’ experience in healthcare and has held leadership positions with large national payer organizations as well as national providers. Additionally she has worked for a national consulting firm providing expert guidance in Medicare Advantage network expansion and payer strategy for regional and national health providing project management, organizational management and reporting oversight. She consulted on various projects related to Medicare Advantage, as well as value based care initiatives to help clients move from volume to value within their organizations.
Throughout her career she has provided expertise in payer contracting, reimbursement, and analytics, as well as process improvement and credentialing. She has a Bachelor’s Degree in Journalism and Political Science from Eastern Illinois University and a Master’s Degree in Healthcare Administration from the University of St. Francis in Joliet, Illinois.
Lauren McGrath is the Vice President of Public Policy. In this role she works to advance policy and regulatory initiatives to ensure access to affordable, patient-centered behavioral health services that are based in value and outcomes. Prior to joining the Centerstone America team, McGrath worked as the Government Affairs Director for Centerstone of Kentucky, where she advanced legislative and regulatory initiatives pertaining to mental health; ranging from engaging in the state’s 1115 waiver process to advancing policy objectives to bolster addiction and recovery services for Kentuckians seeking treatment for opioid abuse.
McGrath holds a dual master’s in Clinical Social Work and Marriage & Family Therapy from the University of Louisville and an undergraduate degree in Political Science from the University of Wisconsin Stevens Point. Prior to her engagement in the healthcare sector, she worked for almost a decade running state and national public policy and advocacy campaigns, has engaged in multiple United Nations negotiations, and worked as a political consultant on the Hill.
Natalie Stone serves as Vice President for Corporate Communications for Centerstone, working to promote a positive, high-quality image of Centerstone.In this role, she directs overall graphic design and web strategy, as well as branding and internal communications for the organization. In addition, she serves as the communications and marketing lead for all mergers and affiliations.
Stone joined Centerstone in 2007 as Internal Communications Specialist and has guided Centerstone’s web strategy since moving into the role of Web Strategy Coordinator in 2008. After being promoted to Director of Web Communications, she also took on management of the organization’s graphic design team.Currently, she and her team are focused on affiliation work and updating organizational branding.
Stone graduated from Samford University in 2004 with a Bachelor of Arts in Journalism and Mass Communication.
Melanie Adkins joined Centerstone in 2016 as the Senior Director of Payer Contracting & Strategy for Centerstone. She offers day-to-day support of all contracting and managed care initiatives. This includes developing and maintaining client relations within the managed care industry and healthcare payer organizations. Adkins has been instrumental in Payer negotiations across all Centerstone locations. She has been able to increase revenues for our services and get Centerstone’s new services contracted in order to realize revenue from those services.
Adkins has also aided in contracting initiatives for Centerstone Military Services as well as a number of national agreements. She has also been part of Centerstone’s initiative to engage Payers in Value Based Care contracting arrangements.
She brings 18 years of managed care contracting experience. She has worked for a number of Payers contracting for Medicaid, Medicare, EAP and Commercial lines of business. She also spent 8 years as a consultant helping Health Plans move into new markets and build provider networks.
As Director of Finance for Centerstone, Carol Bean leads the financial analysis, accounts payable and payroll teams. In this role she directs the financial reporting and analysis, develops the annual budgets and oversees the accounts payable and payroll teams.
She is also the finance officer for Centerstone's shared services programs. Bean brings more than 20 years of finance, accounting, and healthcare experience. Previously, she has worked at Cigna, Coventry Healthcare, and Deloitte LLP prior to joining Centerstone in 2014.
She holds a Bachelor of Science degree in Business Administration from East Tennessee State University and a Masters in Business Administration from the University of Phoenix.
Jane Bolin is the Director of the Centerstone Customer Engagement Center, a single-point of access for all Centerstone consumers. As a central hub for all client-related communication, the Customer Engagement Center will be equipped to receive, respond and refer clients to our services throughout Centerstone’s national footprint. She and her Customer Engagement Center team support Centerstone’s goal to lead health care in providing a superior customer experience known for convenience and hospitality.
As a mental health professional, customer service and communication enthusiast, Bolin has over 15 years of experience in mental health and person-centered services. She joined the Centerstone family in 2008 working for Centerstone Tennessee. She was the Program Coordinator for Crisis Care Services where she oversaw the daily operations of the crisis call center program and call team staff. She is a member of the National Association of Crisis Center Directors, Contact USA, and holds certification with the American Association of Suicideology. She earned her Master’s degree from Richmont Graduate University in Atlanta Georgia.
Bolin is married to her college sweetheart and the couple have two active boys. The family loves living in Nashville and spending time outdoors in the many local parks and beautiful Middle Tennessee.
Trenay Bynum is an award-winning writer and community advocate who holds a bachelor’s degree in Mass Communications from Tennessee State University and a master’s degree in Public Service Management from Cumberland University. She has worked in the field of marketing communications for over two decades.
She previously served as Research Communications Manager Centerstone Research Institute and, in a prior role, served as the Website and Communications Director for the Tennessee Alliance for Legal Services.
Bynum is the author of two books, A Pictorial Journey of the Scarritt-Bennett Center: Celebrating Eight Years of Cultural Differences and Triumph! The Beautiful Face of Courage.
Currently, she is a Girl Scouts of Middle Tennessee troop leader and the chair of the Children and Youth Ministry at Living Word Community Church. She is a recipient of the Journalism Achievement Award from the Society of Professional Journalists and the Spirit of Women Award (Community Service Division) presented by the Women’s Hospital at Centennial for her work with Figures of Nashville.
She has been featured in Tennessean's woman section, Nashville Business, Nashville Lifestyles Most Beautiful People, the Tennessee Tribune, Contempora magazine, among others Lifetime Television Network.
Ranay Collins joined Centerstone in October 2017 and currently serves as the Director of Payer Contracting for Indiana and Kentucky. She came to Centerstone with over 25 years of healthcare experience which includes Skilled Nursing, Outpatient Therapy, Assisted Living, Home Health, Hospice services and Credentialing. Collins most recently served at Brookdale Senior Living Inc. as the Managed Care Contracting Officer. Her role at Brookdale was to ensure alignment of product lines of service to provide a continuum of care as it relates to managed care. Prior to joining Brookdale, she served as Vice President of Managed Care Contracting for a national Dialysis Company.
Collins also served as a Director of Managed Director at Symbion and as Managed Care/Business Development Manager for AmSurg; both are national Outpatient Surgery Center Providers. She spent 10 years with the BlueCross BlueShield Tennessee, Inc. plan and served there in several roles; provider network contracting and development, liaison for the TennCareTM Dental Program as well as Ancillary Provider Relations Representative, Claims Auditor and Utilization Manager for the statewide commercial BlueCross Dental Program.
She holds a Master Degree of Professional Studies in Strategic Leadership and a Bachelor of Science Degree from Middle Tennessee State University and an Associate’s degree from Roane State Community College.
Tonya L. Gilbert joined Centerstone as the Human Resources Director. In her role, she oversees employee relations issues and litigation matters, develops and implements cultural initiatives and ensures staffing requirements are met. As HR Director, she also ensures all procedures regarding employment and employees including, compensation, hiring and termination, assigned job responsibilities, and others are administered lawfully, equitably, and in a manner that motivates employees to reach their full potential as individual staff members so that the organization benefits as a whole.
Her more than 15 years of HR experience has ranged from support services, administration, and labor relations over the course of her career.
Gilbert is a proud alumna of Tennessee State University where she received a BS in Speech Communication/Broadcast Journalism. She also holds an MBA and a PHR and SHRM- CP certifications. She resides in Nashville, TN.
As Director of Payer Contracting for Centerstone, Kelley Goodson handles payer contracting strategy and negotiation for Centerstone Tennessee.
She has been in Healthcare for over 12 years after making a career change in 2006. During that time she has worked in credentialing, provider relations, contracting and specializes in strategic partnerships and value based programs. Navigating a healthcare career in today’s ever-changing environment within the industry has been an ongoing, welcomed, learning curve.
Goodson has a Bachelor of Science in Economics and German from accredited East Tennessee State University. She studied abroad on 2 separate occasions in Germany, growing her intellectually and culturally.
In addition to her duties in her previous role with a large managed care organization, she was also the lead volunteer coordinator for the Nashville region, heading up Volunteer events and projects for the Nashville site. She was awarded the Pinnacle Award for Community Outreach by BlueCross BlueShield of Tennessee in 2011. She has been dedicated to the local community by tirelessly devoting her time and energy in addition to her responsibilities in the workplace and rallying the support of her associates to do the same.
Paul Harmelin is the Director for Learning and Organizational Development for the enterprise. In this role, he supports all states in enterprise initiatives to strengthen Centerstone culture and organizational effectiveness. Harmelin leads a team that offers onboarding support, leadership and clinical education through in-person facilitation and Relias online education. Partnering with our states, he is responsible for rolling out the annual engagement survey and assessing learning and training needs.
Harmelin joined Centerstone Kentucky in 2017 before joining the enterprise in 2018. Prior to working at Centerstone, Paul served KentuckyOne Health, a 26 hospital facility in Kentucky with over 13,000 employees, as the Lead LMS Administrator, e-learning designer, and leadership facilitator. Before moving to Louisville, KY in 2014, he was the director of a team development program at the University of North Carolina at Greensboro. He has over 10 years of experience as a team and leadership development facilitator providing workshops for businesses, faculty and staff, as well as student organizations.
Harmelin earned in B.S. in Environmental and Business from Rutgers University, an M.S. in Recreation and Sport Science from Ohio University, and his MBA from University of Louisville.
Cathy Hendrix is the Director of Online Communication for Centerstone. In this role, she directs overall web strategy, and manages web design and content creation for Centerstone's websites (internal and external), as well as their social media accounts. Working with Information Systems staff, Marketing and Public Relations staff, she ensures that the organization’s websites and web communications promote a positive, high-quality and consistent message throughout Centerstone.
Hendrix joined Centerstone in 2016 following ten years as Director of Communications for a religious organization. Her long career in the music industry, mainly in publicity, promotions and management capacities led her to Nashville in 1996 after residencies in Atlanta, New York and Dallas. She attended Louisiana State University with a focus on Liberal Arts (Communications).
As the Director of Business & Services Development, Amy McDaniel works at the enterprise level and across departments to include clinical care units, marketing, IT, grants administration, and finance to build technology, designed to serve a multiple populations and scale to the Centerstone enterprise. McDaniel is currently responsible for all aspects of the Centerstone Care App, a mobile application designed to further deliver care to clients across the five-state service area.
Over the past 15 years, McDaniel has worked on large-scale, national technology projects to include Guidestar.org in conjunction with multiple community foundations located across the United States and in the Nashville, TN area at The Community Foundation of Middle Tennessee as the Director of GivingMatters.com. She developed an online database of nonprofits and arts organizations and worked with a team to develop innovative charitable donation software platforms. McDaniel gained substantial experience in the social services in the Chicago area by working with The Field Foundation of Illinois, Alternatives Youth Development and in the Chicago Public School system. Through these endeavors she gained valuable experience in organizational infrastructure management, IT, operations, project management, finance and accounting, marketing, and strategic planning.
McDaniel earned a master’s degree in Community Health and Urban Development from the Jane Addams School of Social Work at the University of Illinois, Chicago.
Jack Noe is the Director of Training and Staff Development for Centerstone Tennessee as well as the Enterprise Administrator of the organizations’ Learning Management System. He provides the organization with a consistent, stable, well-built, and usable learning courses. He continuously explores how to integrate tools that simplify processes, from the creation of training, courses, multimedia content, all the way to the creation of different types of reports and analytics.
Prior to this role, he served at several organizations designing and delivering successful programs in management development, team building, diversity, communications, customer service, sales, change management, performance management as well as many other topics.
Noe received a MS in Adult Education from Kaplan University and a double MBA in Business Administration and Project Management from Lakeland University. He also has three bachelor’s degrees in publishing, English/Literature and Marketing and Economics.
Chuck Pegg, who has more than 20 years of industry experience at Centerstone, is responsible for helping to oversee the overall technology infrastructure, including the company’s servers, network and hardware for security. Pegg holds an associate degree in Communication Electronics from Ivy Tech Community College-Richmond.
Eric Stein is the Director of Business Applications for Centerstone. In this role, he oversees all of the enterprise business systems, such as the financial, payroll, and human resources software. His responsibilities include the integration of all the business systems between five states. He oversees a team of staff who focuses on gathering business requirements for new software and business systems.
Stein brings more than 25 years of experience working in information technology in a wide range of job experiences. Prior to merging with Centerstone in 2009, he served as Information Technology Manager for Quinco Behavioral Health Systems in Columbus, Indiana. Stein began his career at Quinco in the finance department where he was integral in designing a new financial and budgeting system. He implemented CMHC, a new software system that included an electronic medical health record. Stein worked as a contractor for Cummins Engine Company where he developed software that tracked engine configurations.
He has a Bachelor of Science degree in accounting from Ball State University in Muncie, Indiana, and a minor in computer science. He is a member of the 1988 Seymour Owls baseball team that won the state championship. Stein was a member of the Boy Scouts of America, where he served as a pack leader for several years for Boy Scout Pack 529 in Seymour, Indiana. He currently is a volunteer for Southern STARRS, an organization that assists children and young adults with mental or physical disabilities by walking beside the horse as the child rides and assist the riders with various activities.