illinois
See our treatment locations. Find exactly the care you’re looking for:
We accept most insurances – including Medicaid, Medicare and many commercial insurance plans. If you don’t have insurance, ask us about payment assistance.
Contact us
If you’ve never visited Centerstone before, please call us at (877) 467-3123. If you have questions about our services, contact us today. You can also view informational enrollment documents prior to your first appointment for additional information.
Make an Appointment Paying For Services
Open Access
Centerstone offers Open Access hours to help connect you with the mental health or substance use disorder services you need in a timely manner. Please review the following options to begin your services at Centerstone:
The best way to get started for services is to call us at (877) 467-3123 from 8 a.m. – 5 p.m. Monday-Friday. We will get your information and work with you on starting services.
We have a first-come, first-serve virtual waitlist for clients who can utilize our Open Access Assessment Service. Using the Virtual Open Access Assessment Service by calling (877) 467-3123 is preferred.
If you have private health insurance or Medicare, call (877) 467-3123 first to verify coverage and schedule your first appointment.
Some of the health plans and insurances accepted include:
- Aetna
- Aetna EAP
- BCBSIL
- Beacon
- Cascade EAP
- Ceridian Lifeworks
- Cigna
- Employee Resource Services
- Health Alliance
- Health Scope
- Humana
- Illinicare
- YouthCare (Illinicare)
- Magellan
- Meridian
- New Directions EAP
- Optum
- Provider Networks of America
- Sagamore
- SIHO
- Trustmark
If you don’t have health coverage, other alternatives may be available to you. Call (877) 467-3123 to discuss your options.
Know before you call/go:
- It will take approximately 1-2 hours to complete your assessment
- A parent or guardian must be present for youth assessments (under 18 years old)
- Have your insurance/Medicare/Medicaid cards with you, along with a list of current and discontinued medications with dosages.
Financial Assistance
The Sliding Fee Discount Program must be offered to all patients with annual incomes at or below 200 percent of the most current Federal Poverty Guidelines (FPG). For individuals with annual incomes at or below 100 percent of the FPG, NHSC-approved sites must provide services at no charge, or at a nominal charge. For individuals with incomes above 100 percent, but at or below 200 percent of the FPG, NHSC-approved sites must provide services at a nominal charge, which can be in the form of a sliding fee, or schedule of discounts.
