Help is available 24/7 through the 988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline provides free, confidential support for you or someone you care about if you are experiencing emotional distress, a mental health or substance use crisis, or thoughts of suicide.

Where 988 is available

By calling or texting 988, you can quickly connect with trained crisis staff who listen, assess your needs, and help determine next steps. Chat support is also available online at chat.988lifeline.org.

Centerstone is proud to be a long-standing partner in the 988 Lifeline network and continues to play a critical role in delivering compassionate, high-quality crisis support to communities across the country.

The 988 Suicide & Crisis Lifeline is available nationwide, and dedicated OCONUS routing options are available for people calling from outside the continental United States so they can still reach trained crisis staff.

988 Is…

For individuals in distress

Individuals experiencing suicidal thoughts or emotional distress.

For substance use and mental health crisis

People facing substance use or mental health crises.

For loved ones and caregivers

Family members, caregivers, and friends concerned about someone’s wellbeing.

For Veterans and Service Members

Veterans and military service members, with dedicated options for specialized support.

Free and Confidential

Services are free, confidential, and available 24 hours a day, seven days a week.

What happens when you call 988?

1

Greeting

2

Explore your crisis

3

Assess for Risk

4

Support and resources

The goal is to promote safety using the least disruptive approach possible.

What happens after the call

With your consent, Centerstone can continue to support you even after your initial crisis call, text, or chat to help you stay supported and connected.

  • Call you at a scheduled time that works for you.
  • Help you navigate local resources.
  • Promote your safety by reviewing your safety plan.

Impact, data, and outcomes

Centerstone is committed to transparency and continuous improvement in crisis services. Through our role in the 988 network, we track performance, outcomes, and access to care to ensure timely, effective support.

  • Response time: How quickly calls, texts, and chats are answered by trained crisis staff.
  • Volume of support: The number of 988 contacts answered by Centerstone to date.
  • Connection to care: Referrals and linkages to local crisis services and ongoing mental health support.

Updated data and outcomes will be shared here as they become available, reflecting Centerstone’s ongoing impact within the 988 Suicide & Crisis Lifeline.

988 Lifeline FAQ

988 is the national Suicide & Crisis Lifeline, a three-digit number that connects you to trained crisis staff for immediate, confidential support via phone, text, or online chat.
Anyone experiencing emotional distress, a mental health crisis, or thoughts of suicide can reach out. Family members, friends, and caregivers concerned about someone’s wellbeing can also call, text, or chat.
Yes. All conversations are private and confidential, unless there is an immediate risk of harm that requires safety intervention.
No. You can reach out to 988 if you are feeling overwhelmed, anxious, depressed, or in emotional distress — even if you are not thinking about suicide.
Yes. 988 services are available 24 hours a day, 7 days a week, including holidays.
Yes. 988 staff can connect veterans, service members, and their families to specialized resources and support tailored to military-related mental health needs. Just press “1” after dialing 988.
Each year, Centerstone answers hundreds of thousands of calls, texts, and chats through 988 to date, providing timely crisis intervention and connections to ongoing care.

Need immediate support?

You can call or text 988 any time, day or night, for free and confidential help.

Visit 988 Lifeline Get More Crisis Resources
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