Crisis Services

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Map of Centerstone crisis service areas
Nationwide 988 Chat/Text Backup Center + continuum services in 5 states

A mental health crisis can look different for everyone and is defined by you. Centerstone recognizes that no two situations are the same, and our trained crisis staff take the time to listen, assess your needs, and connect you with the most appropriate care.

Centerstone offers a full continuum of crisis services to support you, whether you need immediate intervention, short-term stabilization, or ongoing follow-up care. Our services are designed to meet you where you are and may include telephone-based crisis support, mobile crisis response, crisis walk-in, stabilization services or respite, enhanced follow-up care, and connections to additional mental health and community resources. No matter your need or level of urgency, help is available at Centerstone.

In moments of distress, having someone truly listen can make all the difference. Our staff offer confidential, nonjudgmental support for individuals in emotional crisis and for those seeking help for someone they care about. You can find Centerstone’s crisis services in Florida, Illinois, Indiana, Missouri, and Tennessee.

Help is available 24/7 through the 988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline is the three-digit number for individuals experiencing a mental health or substance use crisis. Reaching out is free and the conversations are always confidential.

Read more about 988
988 SUICIDE & CRISIS
LIFELINE

Call. Text. Chat. 24/7/365.

A Unique Continuum of Care

When a crisis happens, finding the right support quickly can make all the difference. Centerstone’s crisis services are designed to provide immediate, compassionate assistance for a wide range of urgent emotional and safety needs. Below, you’ll find a comprehensive list of resources to help you or someone you care about stay safe and connected.

988 Suicide
& Crisis Lifeline

The 988 Suicide & Crisis Lifeline is available 24/7 in times of mental health or substance use crises. You can call, text, or chat with trained staff 24/7/365. Read more…

Crisis Call Centers

Centerstone’s crisis call centers provide immediate telephone-based support, assessment, and referral for individuals and families in emotional distress. Read more…

Mobile Crisis

When phone, text, or chat support is not enough, trained Mobile Crisis Response professionals provide face-to-face support and stabilization. Read more…

Crisis Walk-In Centers/
Behavioral Health Crisis Center

Our Crisis Walk-In Centers provide immediate in-person assessment, intervention, and referrals for individuals and families in crisis. Read more…

Crisis
Stabilization Units

Short-term, intensive support for people in acute mental health crisis with rapid stabilization and connection to ongoing care. Read more…

Crisis Residential
Facilities

Compassionate short-term crisis care for adults needing structured support in a stabilizing environment. Read more…

Continued Care
and Support

Centerstone offers continued care and support for individuals who have experienced a crisis. Read more…

Training and crisis collaboration

Trainings & Best Practices

Centerstone brings proven expertise and research-driven insight to crisis care. We know outcomes improve when providers collaborate to deliver coordinated response, timely referrals, and consistent follow-up. We welcome partnerships that remove barriers, strengthen crisis systems, and expand access to quality care for individuals and communities facing urgent need.

Guided by Experienced and Passionate Leadership

Centerstone’s crisis services are guided by experienced clinical and operational leaders who bring deep expertise in crisis intervention, suicide prevention, and system-level behavioral health care. Their leadership ensures our crisis continuum is clinically sound, responsive to community needs, and grounded in compassionate, person-centered care.

News & Updates

News Articles

Recent crisis services stories, announcements, and impact highlights from across Centerstone communities.

View articles

Videos

Watch our latest playlist of videos to learn more about locations, what it’s like working in crisis, and personal stories of how our work impacts the communities we serve.

Progress Reports

Performance and outcomes updates reflecting Centerstone’s ongoing crisis-services impact and system improvement.

In development

Awards & Accreditations

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Centerstone
Customer.care@centerstone.org
1921 Ransom Place, Nashville, TN, 37217, US
877-467-3123
Centerstone Alton Office