Crisis Services

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Learn how to identify a mental health crisis and find out more about our 24 hour crisis, mobile crisis response and critical incident response services.

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Identifying a Mental Health Crisis

A mental health crisis looks different from person to person and is defined by the person experiencing it. Make it a point to know when and where to reach out for help whether for yourself or someone you care about.

Here are some common indicators that someone may be experiencing a mental health crisis:

  • Trouble managing daily tasks such as bathing, brushing teeth, or changing clothes
  • Extreme changes in mood
  • Increased agitation or anger
  • Abusive behavior to self or others
  • Isolation
  • Paranoia
  • Difficulty recognizing family or friends, hearing voices, or experiencing hallucinations
  • Thoughts of killing themselves
  • Thoughts of harming others

If you or a loved one are experiencing a mental health crisis, please reach out for help.

24 hour Crisis Services

With specially trained crisis counselors, we are available 24 hours per day to support and respond to you, your family and friends who are experiencing a mental health crisis. Centerstone’s Crisis Call Center provides confidential, urgent mental health and crisis counseling by telephone, enhanced follow-up care, and resources for accessing needed services and support.

We know that every crisis situation is unique, so when you call us, our counselors take the time to listen and determine the best course of action to help you or those you are concerned about. This might include connecting you with one or more of our related crisis services:

  • Mobile Crisis Response: 

    With mobile crisis response, we come to you. Our Mobile Crisis Response team can also often resolve crises via telehealth when needed.

  • Outpatient Therapy:

    Centerstone’s outpatient clinics offer a wide-range of crisis services including intervention assessment and referral, crisis stabilization, and related counseling services.

  • Inpatient Therapy:

    In some cases, it’s important that people have a safe place to stay for a short time while they get the care they need.

  • Critical Incident Response:

    Centerstone’s crisis services also respond to critical incidents in everyday life. We provide crisis post-event interventions after natural disasters and other traumatic situations people may face.

If you or someone you know is experiencing a mental health crisis, please call our 24/7 crisis lines or 911 if there is a medical emergency.

In Crisis?



More about Crisis Services

Mobile Crisis Response

Experiencing a mental health crisis? Call Centerstone's Mobile Crisis Response Service at 1-877-467-3123 for...

Outpatient

Centerstone offers urgent mental health care services including intervention, assessment, referral and crisis stabilization at its outpatient...

Telephone Crisis Line

Our Mental Health Crisis Call Center provides confidential telephone crisis counseling, enhanced follow-up care and resources for long-term...

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Centerstone
Customer.care@centerstone.org
1921 Ransom Place, Nashville, TN, 37217, US
877-467-3123
Centerstone Alton Office